1. How do I personalise my flower shadow box?

• Choose your preferred size
• Select the frame color
• Pick your desired flower color
• Choose the title/nickname (Mom, Grandma, Nana, Gigi, etc.)
• Select the number of children's names
• Choose the skin tone

Please double-check all spelling before placing your order, as we create your piece exactly as submitted.


2. How many names can I add?

You can personalise your shadow box with 1–12 names.

If you would like to add more than 12 names, please contact our customer service team at support@broderft.com before placing your order, and we'll be happy to assist you.


3. What materials are used?

Our shadow boxes are made with:

  • Premium wooden frame

  • High-quality artificial flowers

  • Professionally printed personalised name design

  • Clear front protection for long-lasting display

Each piece is handcrafted with care.


4. Is this a real flower arrangement?

No — we use high-quality artificial flowers to ensure the piece stays beautiful for years without fading or maintenance.


5. What size is the shadow box?

Our shadow boxes are available in three standard sizes:

  • 8 × 8 inches (20 × 20 cm)

  • 10 × 10 inches (25 × 25 cm)

  • 12 × 12 inches (30 × 30 cm)

Perfect for displaying on a shelf or hanging on the wall.


6. Can I see a preview before it's made?

Currently, we do not provide automatic previews.
However, we carefully arrange each name for the best visual balance and clarity.


7. Is this a good gift for Mother's Day?

Absolutely! It's a meaningful keepsake for:

  • Mom

  • Grandma

  • Nana

  • Gigi

  • Great Grandma

Perfect for Mother's Day, birthdays, or memorial occasions.


8. What if I made a mistake in the name?

Please contact us within 12 hours of placing your order.
After production begins, changes may not be possible.


9. What if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours with photos.
We'll happily arrange a replacement.