š¶ Celebrating the Moment Your Family Became Complete
šš"First Time Ever as a Family of Three"Ā ā a simple, beautiful reminder of the day your family grew by one tiny, perfect person.
Whether it's for new parents, a baby shower, or that first coffee at home with the baby, this personalized mug turns those early morning feedings into something a little sweeter.
⨠Why This Mug Is the Perfect New Family Gift
š¶ "First Time Ever as a Family of Three" ā A Milestone Worth Celebrating
Becoming parents changes everything. This mug captures that once-in-a-lifetime moment ā the shift from two to three, from couple to family.
š Personalized with Their Names or Baby's Name
Add the parents' names, the baby's name, or the birth date. Every mug is custom made to celebrate their unique family story.
ā Premium Ceramic ā Built for Sleepless Nights
New parents run on coffee (or tea). This mug is microwave safe, dishwasher safe, and durable enough for daily use ā because new parents need things that last.
š A Heartfelt Gift for New Moms, New Dads & Couples
Baby shower? Push present? Coming home from the hospital? This mug fits every occasion that celebrates a growing family.
Product details
- Material:Ā High quality ceramic.
- Size:Ā 11oz and 15oz mug.
- Printed on both sides.Ā
- Dishwasher and microwave are both safe to use.
- Designed for everyday usage, this mug is ideal for coffee, tea, beer, water, and other beverages.
- Easy to clean with a little mild detergent.
PERSONALIZATION
- Please complete fields required to customize options (Name/Characteristics) andĀ recheck carefullyĀ all the customized options.
- Text: Standard English excluding special characters, emojis to ensure the best looking.
- Characteristics: Pick one-by-one options that match your description.
Please be aware that the Preview may slightly different from the physical item in terms of color due to our lighting at our product photoshoot or your deviceās display.
Shipping Info
At BRODERFT, we value every customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 10-30 business days from the date that it is placed.
Total delivery time
1 - Handling time for Design & Production(3-10 Days):
2 - Shipping & Transit Details
- Standard Shipping:Ā
Order Price <$59, shipping fee $7.99, shipping time: 7-20 business days
Order Price over $59, Free shipping, shipping time: 7-20 business days
- Expedited Shipping:Ā
$16.99 for each order, shipping time: 5-15 business days
Shipping Regions:
North & South America:Ā United States, Canada, Mexico, Brazil
Europe: United Kingdom, Ireland, France, Germany, Italy, Spain, Portugal, Sweden, Switzerland, Denmark, Norway, Finland, Netherlands, Belgium, Austria, Poland, Lithuania,Ā Czech Republic, Greece, Hungary, Iceland, Croatia, Slovakia, Romania
Oceania: Australia, New Zealand
Asia: Japan, South Korea, Singapore, Hong Kong, Taiwan
Middle East: Qatar, Saudi Arabia, United Arab Emirates
Delivery & Tracking:
We will send you an email after the order is shipped. You can click "View your order" to view detailed logistics information, or get in contact with us: support@broderft.com
Shipping Delays:
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and may take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
Please note: If you Have not seen the delivery information when you click the order tracking link, please donāt worry! Sometimes, the package goes from our transfer point to the shipperās first scan at one of its destinations, there may be 24 hours delay in viewing the tracking progress.
Return Policy
Your Satisfaction Is Our Priority
We stand behind the quality of our custom products. If your order does not meet your expectations, please contact us at support@broderft.com, and we will work with you to find a resolution.
By placing an order, you agree to the following terms:
1. Return & RefundĀ
Due to the personalized nature of our products, weĀ do not accept returns or offer refundsĀ on custom orders. If an error is determined to be our fault, we will provide aĀ free replacement. You will not need to return the original item.
2. CancellationĀ
Orders cannot be canceled or modified once the customization process has begun (within 24 hours of order placement). We strongly recommend reviewing your design, size, and shipping information carefully before completing your purchase.
3. Free Replacement
A free replacement may be issued under the following conditions:
- No shipping movement after 3 weeks from the shipping date (correct address required)
- Damage, defects, or incorrect customization (Reported within 30 days of delivery confirmation (i.e., the date you sign for the package))
To request a replacement, email us with:
- Order number and email address
- Photos/video showing the issue
- For sizing: an image with a measuring tool
Please Note: We do not offer refundsāreplacements are our primary solution to resolve eligible issues.
4. Replacement with a Small Fee
If the error resulted from incorrect customization information provided at checkout (e.g., wrong size or design selected), a replacement may be available for a reduced fee (50% of the original product price). You will not need to return the original item.
Important Notes
- Replacements are not offered for errors caused by an incorrect or incomplete shipping address. Please verify your address carefully during checkout.
- Slight variations (up to 20%, e.g., lighter/darker shades) in color or appearance due to photography lighting or screen display.
We truly value each customer and are committed to ensuring you have a positive experience. Thank you for trusting us with your custom order!
Still need help?
Contact our support team:
Email: support@broderft.com
Response time: 24-48 hours(excluding weekends and public holidays).